Thousands of Toronto drivers park underground, and most regular tow trucks simply don’t fit under a condo ceiling. That’s why we run low-profile trucks built for garages. Here’s how an underground tow works with A.A.R Towing.
1. Tell us the clearance height
Every garage entrance has a posted height limit. When you call (416) 835-3923, tell dispatch that number. It decides which truck we send, so we get it right the first time.
2. Sort out access before we arrive
- Have your fob, remote or a concierge ready to open the gate.
- Tell us the parking level and spot number.
- Some buildings want notice before a tow truck comes in — a quick call to security or the property manager helps.
3. Careful in tight spaces
Underground ramps are narrow and turns are tight. Our drivers take it slowly, watch pillars, pipes and sprinklers, and position the truck so the car can be loaded without scraping.
4. Loading and securing
The car is loaded the right way for its drivetrain — important for AWD and electric vehicles — and strapped down before the truck moves.
5. Out and on the way
Once we’re back at street level, we deliver the car where you asked: your mechanic, a dealer, or a flatbed trip to somewhere further away.
Often you don’t need a tow at all
Many garage calls are dead batteries — a boost right in your spot fixes it. See roadside assistance.
Learn more on our underground garage towing page.
Need a tow in Toronto?
Call (416) 835-3923 any time, day or night. A real dispatcher answers, gives you the price up front and sends the nearest truck.