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Terms and Conditions

Effective Date: October 12, 2026

Website: https://aartowingtoronto.ca/
Business Name: AAR Towing Toronto

1. Introduction

Welcome to AAR Towing Toronto. These Terms and Conditions govern your use of our website and the towing and roadside assistance services we offer.

AAR Towing Toronto provides towing and roadside assistance services 24 hours a day, 7 days a week, subject to service availability, location, weather, traffic, and operating conditions.

By accessing our website, contacting us, requesting a quote, or using our services, you agree to these Terms and Conditions. If you do not agree, please discontinue use of our website and services.

2. Our Services

AAR Towing Toronto offers towing and roadside assistance services in Toronto and surrounding areas, including:

Our services may include vehicle towing, breakdown assistance, flat tire assistance, battery boost services, vehicle recovery, and other roadside assistance services, depending on availability.

The specific services provided will depend on your location, vehicle type, roadside situation, equipment availability, and the nature of your request.

3. 24/7 Service Availability

Although we aim to provide round-the-clock assistance, service availability and arrival times may vary due to traffic congestion, severe weather, road closures, high demand, equipment limitations, and other circumstances beyond our reasonable control.

Any estimated arrival time is an approximation and is not a guarantee.

Customers should provide an accurate service location and a clear description of their vehicle and situation to help us arrange appropriate assistance.

4. Quotes, Pricing, and Payments

Service prices may vary depending on factors such as:

Where possible, we will communicate the applicable price or estimate before beginning the service. Additional charges may apply if the actual service requirements differ from the information initially provided.

Customers are responsible for paying the agreed service charges and any additional charges properly disclosed and accepted, subject to applicable law.

Please ask about the total expected cost, including any applicable additional fees, before authorizing service.

5. Customer Responsibilities

When requesting towing or roadside assistance, you agree to:

Customers must not request services involving unlawful activity or misrepresent ownership or authorization to access a vehicle.

6. Vehicle Ownership and Authorization

By requesting service, you confirm that you own the vehicle or have appropriate permission from the owner or an authorized party to arrange towing or roadside assistance.

We may request reasonable evidence of ownership or authorization when necessary.

We reserve the right to decline or suspend a service request where there are reasonable concerns about legality, safety, or authorization, subject to applicable law.

7. Cancellations and Delays

If you need to cancel a service request, please contact us as soon as possible.

Cancellation charges may apply where a service provider has already been dispatched, has arrived at the location, or has incurred reasonable costs, provided such charges are disclosed and permitted by applicable law.

If service is delayed or cannot be completed because of unsafe conditions, inaccurate location details, inaccessible vehicles, or circumstances outside our reasonable control, we will communicate relevant information as reasonably practicable.

Any applicable refund or cancellation arrangements will be assessed according to the agreed service terms and applicable law.

8. Vehicle Condition and Personal Belongings

Customers should inform us of existing vehicle damage, mechanical problems, special handling requirements, and other relevant conditions before service begins.

Please remove personal belongings, valuables, and loose items from the vehicle when reasonably possible.

Customers should not leave cash, important documents, electronic devices, or other valuable items unattended in a vehicle being towed.

Any concerns regarding vehicle condition, handling, or damage should be reported promptly so the circumstances can be reviewed.

Nothing in these Terms and Conditions excludes liability where such exclusion is prohibited by law.

9. Limitation of Liability

AAR Towing Toronto will exercise reasonable care in providing authorized services.

To the extent permitted by applicable law, we are not responsible for losses caused by circumstances beyond our reasonable control, inaccurate information supplied by a customer, undisclosed vehicle conditions, or pre-existing vehicle damage.

Nothing in these Terms and Conditions excludes or limits liability for negligence, intentional misconduct, or any other liability that cannot legally be excluded or limited.

Any limitation of liability will apply only to the extent permitted by applicable law.

10. Roadside Safety

For your safety, please remain in a safe location while waiting for assistance. If your vehicle is stopped on a busy road or highway, move away from traffic if it is safe to do so.

Do not attempt roadside repairs in dangerous conditions.

If there is an immediate threat to life, a collision involving injuries, or another emergency requiring police, fire, or medical assistance, contact 911.

11. Website Use

You agree to use our website lawfully and responsibly.

You must not:

We may modify, suspend, or discontinue website features when reasonably necessary.

12. Third-Party Links

Our website may contain links to third-party websites or services for convenience.

AAR Towing Toronto does not control the content, availability, or privacy practices of third-party websites and is not responsible for their independent policies or practices.

Your use of third-party websites is subject to their applicable terms and conditions.

13. Privacy

Your use of our website and services may involve the collection and processing of personal information, including contact details, vehicle information, and service location information.

Please review our Privacy Policy at https://aartowingtoronto.ca/ to understand how personal information may be collected, used, and protected.

We handle personal information in accordance with applicable privacy laws.

14. Force Majeure

We will not be responsible for delays or failures to perform services to the extent they result from circumstances beyond our reasonable control, including severe weather, natural disasters, road closures, major accidents, government restrictions, or widespread equipment or communication failures.

We will make reasonable efforts to communicate significant service disruptions and arrange assistance where practicable.

This section does not remove any rights or obligations that cannot be excluded under applicable law.

15. Changes to These Terms

AAR Towing Toronto may update these Terms and Conditions from time to time to reflect changes in our services, website, business practices, or legal requirements.

Updated terms will be published on this page with a revised effective date.

Your continued use of the website after changes are published constitutes acceptance only to the extent permitted by applicable law.

16. Governing Law

These Terms and Conditions are governed by the applicable laws of Ontario and the federal laws of Canada that apply in Ontario.

Any dispute will be addressed in accordance with applicable law and the jurisdiction of the courts or tribunals legally authorized to hear the matter.

Nothing in these Terms and Conditions removes any consumer rights that cannot legally be waived.

17. Contact Information

If you have questions about these Terms and Conditions or our towing and roadside assistance services, please contact AAR Towing Toronto using the contact information published on our website.

Business Name: AAR Towing Toronto
Website: https://aartowingtoronto.ca/
Service Areas: Downtown Toronto, York, North York, East York, Etobicoke, Scarborough, and surrounding areas.

Thank you for choosing AAR Towing Toronto for your towing and roadside assistance needs.

Disclaimer: This document is a general template and is not legal advice. Please have it reviewed to ensure it accurately reflects your actual services, pricing, cancellation policies, and legal obligations in Ontario before publishing.